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If you would like to speak with one of our engineers, please Submit a Question or give us a call at the phone number here. In North America, To route your phone support request directly to a technical support engineer, call toll-free 1-888-382-1583 or 1-440-646-3434, select Option 3 (Technical Support), then select Option 5 (More Options). When prompted, enter the ThinManager Direct Dial Code 201. |
Card Readers
Presently, ThinManager supports the RDR-xx81AKx family of RFID readers which includes:
| Product ID | Interface | Package Requirements | Format |
|---|---|---|---|
| RDR-6081AK2 | Serial | Package 5 or 6 | HID/HID2 |
| RDR-6081AKU | Universal Serial Bus (USB) | Package 5 or 6 | HID/HID2 |
| RDR-80582AK0 | Universal Serial Bus (USB) | Package 6 | HID/HID2 |
Configuration Considerations
If you are using a Facility Code, you will need to use a Serial based reader, USB will not read the code. If you are using mixed devices (serial and USB) you should turn off the Facility Code.
