View source for Category:Troubleshooting

If a thin client does not function as intended, it is necessary to determine:
<ul>
#What has changed in the configuration -- either a Windows Setting or ThinManager Configuration Change.
#What is the exact point of failure.
</ul>
During the course of troubleshooting, it is better to try one step at a time instead of doing multiple things at once. The purpose being that if multiple changes are made, it is difficult to determine what fixed the issue.<br>
<br>
The below Flow Chart should help you determine the exact point of failure along with some suggested resolutions.

[[File:ConnectionFlowchart01.png]]