|
If you would like to speak with one of our engineers, please Submit a Question or give us a call at the phone number here. In North America, To route your phone support request directly to a technical support engineer, call toll-free 1-888-382-1583 or 1-440-646-3434, select Option 3 (Technical Support), then select Option 5 (More Options). When prompted, enter the ThinManager Direct Dial Code 201. |
Difference between revisions of "Database Password"
| Line 4: | Line 4: | ||
<center>[[File:TM11.2_DatabasePassword01.png]] | <center>[[File:TM11.2_DatabasePassword01.png]] | ||
| − | + | ||
| − | + | Database Password Dialog</center> | |
The password entered into the Password field for the Database Password is used for the encryption key when the database is configured. There are no requirements for length or complexity. | The password entered into the Password field for the Database Password is used for the encryption key when the database is configured. There are no requirements for length or complexity. | ||
| Line 13: | Line 13: | ||
When a user manually backs up the configuration using Manage>Backup, the user will be prompted to create a password for the backup. | When a user manually backs up the configuration using Manage>Backup, the user will be prompted to create a password for the backup. | ||
| − | [[File:TM11.2_DatabasePassword02.png]] | + | <center>[[File:TM11.2_DatabasePassword02.png]] |
| − | Database Password Dialog | + | Database Password Dialog</center> |
This password is for the copy of the database as a backup only, not the running database. This allows a user to backup the configuration with a short password to send to support without sending the main database password. | This password is for the copy of the database as a backup only, not the running database. This allows a user to backup the configuration with a short password to send to support without sending the main database password. | ||
| Line 25: | Line 25: | ||
| − | [[File:TM11.2_DatabasePassword01.png]] | + | <center>[[File:TM11.2_DatabasePassword01.png]] |
| − | |||
| − | Database Password Dialog | + | Database Password Dialog</center> |
This is asking for the password applied to the backup database, not the original database password. | This is asking for the password applied to the backup database, not the original database password. | ||
Revision as of 13:12, 2 June 2020
ThinManager 11.2 has a major encryption change, with AES, the Advanced Encryption Standard, being used to encrypt the ThinManager database instead of the previous encryption key. This has led to a few important changes.
Installation
When ThinManager 11.2 is first run, a dialog box will appear asking for a new database password.
Database Password DialogThe password entered into the Password field for the Database Password is used for the encryption key when the database is configured. There are no requirements for length or complexity. Note: This password is unrecoverable if lost.
Manual Backup
When a user manually backs up the configuration using Manage>Backup, the user will be prompted to create a password for the backup.
Database Password DialogThis password is for the copy of the database as a backup only, not the running database. This allows a user to backup the configuration with a short password to send to support without sending the main database password. There are no requirements for length or complexity of the backup password. Note: This password is unrecoverable if lost.
Manual Restore
If an encrypted backup is restored with Manage>Restore, the Database Password dialog will launch and prompt for the password for the backup.
Database Password DialogThis is asking for the password applied to the backup database, not the original database password.
Automatic Backup
ThinManager can be configured to automatically backup the configuration. These automatic backups will use the original password that was originally set when ThinManager 11.2 was set up. The backups will now be saved in C:\ProgramData\Rockwell Software\ThinManager instead of C:\Program Files (x86)\Rockwell Software\ThinManager.
